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In the information technology world, a Managed Service Provider is company that provides partially or fully outsourced IT Support and management as a service (MaaS). When they managed all IT Support Management roles, they can handle any technology needs of a business.
We are an exceptional IT firm with exceptional employees. We know that mastering the “basics” is a requirement for client satisfaction. We do not need a better mousetrap, we need the one we have to work-all the time, every time. We have superior working relationships with our clients while acting as their trusted advisors on all things technology related. We have a “recipe” for the standardization of a client computer network, that when followed, guarantees a problem free network.
The typical Managed IT Services provides 24/7/365 network monitoring of all of your IT infrastructure. Help Desk is provided to answer your questions and your staff’s questions. Also provide technical support-onsite and provide technical support-using remote connect tools. We assist you with hardware and software development.
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All projects we take up carry 1) confidentiality guarantee : all client details will be kept confidential; 2) price guarantee : minimum 60% cost-saving over on-site development; 3) support guarantee : free 3-12 months support for defect resolution; 4) results guarantee : progress-linked payments weighted toward the end.
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It all depends on the number of users, computers, and servers you have in your workplace. After speaking with you about your requirements, Outsourceo will put together a custom proposal that covers all of your equipment and provides the services needed to keep your business running smoothly on a daily basis.
We work only with long-term committed clients who want Full-Time Equivalent (FTE) services, and offer a monthly rate. We invoice on monthly basis and payment is due on invoicing.
Outsourceo's standard client contract is a three-year agreement with an easy-out clause. It says “Client shall have the right to, at their discretion, terminate this Agreement for any reason as long as a 30-day notice has been provided.” Although we don’t think you’ll want to, this clause means that you can cancel the agreement at any point in time during that three-year period, for any reason.
We believe trust and confidence are the foundation for any successful relationship, and develop only after association over time. We have completed projects for 500+ US/European clients. We are here for the long run; our CEO has global experience with leading technology companies and has started up with a long-term vision.
